Get your dedicated sales and customer support virtual assistant(s) to maximize sales, improve customer satisfaction, and drive business growth.

Lead Generation and Qualification

• Researching and identifying prospects
• Collecting contact information
• Assess and prioritize leads (filter out spam)

Appointment Setting and Management

• Scheduling meetings and calls
• Sending reminders and confirmations
• Handling rescheduling and cancellations

Sales Outreach and Follow-up

• Conducting email campaigns
• Creating sales funnels
• Tracking responses and results

Sales Administrative Tasks

• Managing CRM data entry
• Preparing and organizing documents
• Providing reporting and analytics support

Customer Inquiry Handling

• Responding to emails and phone calls
• Providing live chat support
• Interacting and engaging with customers on social media

Technical Support and Troubleshooting

• Diagnosing and resolving technical issues
• Offering step-by-step instructions
• Escalating complex problems to specialists

Order and Account Management

• Processing orders and payments
• Updating customer information
• Managing returns and refunds

Customer Feedback Collection and Analysis

• Conducting surveys and feedback requests
• Analyzing customer feedback data
• Identifying areas for improvement

Social Media Management

• Crafting and boosting ads
• Monitoring social media engagement
• Responding to comments and messages